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| National Money Mart Company |
| http://www.moneymart.ca |
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| Address: | 401 Garbally Road
Victoria - V8T 5M3
BC/Victoria |
| Contact: | Ken D'Sa |
| Email: |  |
Company description:
Welcome to Money Mart.
We’ve been helping millions of Canadians with their financial needs for nearly 25 years. And with close to 400 branches across Canada open late each day to serve you better, it’s easy to see why more and more people choose us for convenient financial solutions. So who uses Money Mart? It could be you.
OUR MISSION
“Through service excellence and convenience, we are the leaders in providing immediate access to cash and financial services”
We are a financial services company that began with the belief of putting people first. From the moment we first opened our doors, to the company we are today – we have always stood by our goal to set the highest standards for customer service, convenience and quality financial products and services. More than 20 years later, this is still the mission that guides us.
OUR HISTORY
Money Mart began as an entrepreneurial venture in 1982 in Edmonton, Alberta. At the time, the company’s founders had recognized a growing trend towards convenience and service in the financial services industry. To fully accommodate this trend, branches were opened outside of regular business hours and situated in easily accessible locations. As time passed, we earned the trust of our customers by consistently exceeding their expectations – a commitment that continues to this day.
Growth for Money Mart has been continuous. By 1994, we had over 100 franchised and corporate branches. By 2000, Money Mart exceeded the 200-outlet mark. Today, we have over 350 branches across Canada.
Money Mart’s parent company, Dollar Financial Group, Inc., purchased the Canadian company from its founders in 1996. Dollar Financial Group owns and operates the largest international network of retail financial services stores, with over 1,335 locations in Canada, the United States and the United Kingdom.
MONEY MART TODAY
Money Mart employs more than 2,000 Canadians and has more than 350 branches from coast to coast. Our head office is located in Victoria, British Columbia, and is responsible for all North American operations.
OUR CUSTOMERS
The typical Money Mart customer accurately represents the average, working Canadian. Statistically, the average customer is 32 years of age and employed with an annual income at the national average – 82% of all customers are under the age of 45.
The vast majority of Money Mart customers have a bank account, but prefer to use Money Mart for our service attributes.
Surveys indicate the top three reasons people use Money Mart are:
Fast service
Convenient locations
Extended operation hours
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