Consumer Connection specializes in customer service evaluations and analysis. We allow our clients to see how their business appears through the eyes of their customers. We act as a catalyst for our clients by providing valuable information that will help them to meet their strategic customer service/customer relations objectives. The end result is customer loyalty and increased market share.
Consumer Connection Inc. is currently scheduling THREE CREDIT UNION CUSTOMER SERVICE EVALUATIONS at a location near you.
There is no specific rotation requirement. It is ok to be a member of this credit union, or you may do the assignment as a non member.
SCENARIO ONE
ASSIGNMENT BRIEF: Shopper to visit assigned branch and evaluate the level of customer service provided by staff on duty. You will be auditing the teller only.
You will ask a question about an existing product or service at the teller ..... (continued)
Location: Winnipeg - MB/Winnipeg
Salary: $12.00 - $15.00 per audit
Date: May 5, 2008