Provide World-Class Customer Care Representation to telecommunication customers. Answer inbound customer inquires regarding billing issues, products, services, etc. Address and resolve all customer questions, issues and needs on the initial call. Escalate unresolved initial calls immediately to next level support assuring resolution and total customer satisfaction

My client is a well-established bank, situated in West Toronto. They are looking for a Systems Administrator - Windows Server OS/X86. This is a 6 month contract with the possibility of extension. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with a telephone contact number: E-mail to xxxxxxx@xxxxxxxxxxxxx.xxx Attention Richard After you have submitted your resume via e-mail please apply online to match your resume to the job with following link: https://www ..... (continued)

Position Description: Test automation, scripting, test plan creation, execution and result analysis, training and assisting customers with Ixia application. Position will entail working onsite at the customer locations in Ottawa and surrounding areas. Requirements: BS in Engineering, Electrical Engineering, Computer Science, or related degrees, or 5-10 years of related experience. An excellent working knowledge of Ixia applications/hardware and TCL API. As well as an extensive understanding of the vendor ..... (continued)

Very Strong problem solving abilities 5+ years C++ programming for Windows and/or Windows CE based computers Strong experience with Win32 multi-threaded programming Excellent written and verbal communication skills Team Player, flexible, hard working, deadline oriented Experience developing software for Windows CE, or RIM bases mobile devices Experience developing communications software using custom or industry standard protocols Experience developing highly scalable multi-threaded server side ..... (continued)

Fluency in French (written and verbal) - TICO certification - Knowledge of Customer Service and Canadian Tourism. - Post Secondary Degree preferably in Travel Trade, Business, or other related area. - 1-2 years of experience in a related environment (Customer Service, Tourism, Reservations and/or Operations) - Demonstrated ability to manage time, processes and systems - Customer-focused - Able to communicate thorough and accurate information effectively both orally and in writing; - Excellent skills ..... (continued)

<DIV><STRONG>3+yrs ASP.Net/C# web</STRONG></DIV><DIV><STRONG>Proven UI development & design</STRONG></DIV><DIV>C++ programming for windows windows CE</DIV><DIV>HTML/XHTML, CSSm javascript, Ajax</DIV><DIV>Experience with HTML scripting compability</DIV><DIV>Microsoft tools & technologies experience- IIS,ASP.Net, javascript, Visual Studio</DIV><DIV>Experience developing software for Windows CE, Apple iPhone and/or RIM Blackberry based mobile devices Experience developing communications software using custom ..... (continued)

Must be fully bilingual French and English verbal and written Completed Secondary School/College Diploma Min. 5 years of work experience in a Customer Service Call Centre Environment. Professional attitude and presentation skills, excellent communication skills Ability to handle and resolve customer’s problems efficiently Experience with Microsoft Word, Excel and Power Point and network email skills Effective team player, able to work in a high pressure, fast paced environment Work experience background in ..... (continued)

Due to company growth, UpClick has an immediate need for a Technical Sales Rep. The technical sales representative will be working in direct contact with the customers of Upclick.com, which include:  Affiliates (people who generate traffic and get paid commissions for each sale they make)  Merchants (Also known as Webmasters and/or Publishers - people who own websites and that sell products or services) Responsibilities: The TSR’s key functions will include supporting the Upclick sales ..... (continued)

My client is a well-established bank, situated in West Toronto or London, ON. They are looking for a Senior QA Project Manager. This is a 12-14 month contract with the possibility of extension. Regular travel to both locations and Toronto will be required. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with a telephone contact number: E-mail to xxxxx@xxxxxxxxxxxxx.xxx Attention Purva Department Overview: The Bank TS Retail Delivery team manages each retail bank ..... (continued)

My client is a fast growing online and distance educational institution. They are looking for a Senior Alfresco/Moodle Analyst for their Athabasca, AB location. This is a long term salaried contract with the possibility of extension. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with a telephone contact number: E-mail to xxxxx@xxxxxxxxxxxxx.xxx Attention Purva Job Summary: The Alfresco/Moodle Analyst will be responsible for tasks involving the Alfresco to Moodle ..... (continued)

Duties and Responsibilities • Installation of new relational database servers and instances • Troubleshoots full spectrum of database issues; solves root issue after treating symptom • Takes initiative in improving operational procedures • Interfaces effectively and independently with third party support groups • Performs data migrations as required by the business • Executes, schedules and monitors database maintenance • Analyzes business problems and recommends best possible solution with ..... (continued)

Duties and Responsibilities • Installation of new relational database servers and instances • Troubleshoots full spectrum of database issues; solves root issue after treating symptom • Takes initiative in improving operational procedures • Interfaces effectively and independently with third party support groups • Performs data migrations as required by the business • Executes, schedules and monitors database maintenance • Analyzes business problems and recommends best possible solution with ..... (continued)

Description: • Provide engineering support for RNC and NodeB deployment and Customer Care as projects Support during implementation phase for 3G RAN deployment , CIT / Helpdesk function during Care phase and Operation support . • Key tasks of the job as: 1. Commissioning, integrating, System verification & acceptance and troubleshooting for RNC and NodeB. Develop and maintain RNC and NodeB project competence, process, and documents for network deployment. 2. Provide technical support to projects to ..... (continued)

Requirements: • 3+ years of experience in 3G or GSM Site Construction Management. • Must be able to work throughout the design process- making recommendations to ensure that the design stays within cost constraints. • Pre-development input of construction techniques and cost. • Establishment of all final construction documents - schedules and budgets. • Oversight on a periodic basis of all on-site construction activities for multiple sites. • Completion and close-out of the project and the acceptance of ..... (continued)

The BNMI's ART Mobile Lab has an opening for a visiting Mobile Applications Developer. This 10 month placement is a dynamic opportunity to participate in ongoing research, special production and project-based initiatives, and to lead key technical development projects. We are seeking a programmer who is keen to work in a dynamic interdisciplinary lab devoted to creative arts, design and research involving new mobile, wireless and ubiquitous technologies. This position involves working on a small ..... (continued)

ABOUT INTERAD Located in trendy Liberty Village in downtown Toronto, Interad Media Design Corp. has been providing web based solutions and online media consulting services to clients across North America since 1995. We have a selected list of clientele with challenging projects on an ongoing basis. Interad also has an office in Manila, Philippines where a complimentary team of developers is located. Visit our web site at www.interadcorp.com for further details about our company. JOB DESCRIPTION - You ..... (continued)

· Experience configuring and deploying Tipping Point IPS in an Enterprise Environment. · Experience developing the site specific Security and Network design, architecture and blueprints and make recommendation to placement of IPS within the complex network environment · Experience leading LAN and WAN teams to ensure all parties understand Architecture. · Experience deploying of the IPS infrastructure and lead the LAN and WAN team on the network changes required. · ..... (continued)

S.i. Systems is a leading provider of contract I.T. professionals across Canada. S.i. Systems Ltd. has been listed by Profit magazine as one of Canada's fastest growing organizations for the past seven years and by the Braanham Group as the 20th largest provider of IT services in Canada. Candidate Required: Operations Process Lead Opportunity Description: Our client has a need for an Operations Process Lead for their SAP Group. This role will work as a team member of the Operations Application ..... (continued)

Job Number : J00741 Position Title : Bilingual Team Leader / Call Center (Full Time) Salary : $28,500+ per year Company Description : Our company is one of the largest global solutions-based business process outsourcer; providing call center and back office services to our clients. Our companies focus is to improve, train and monitor to drive improvements to both top and bottom lines on the condition of customer satisfaction, superior interaction and exceptional service experiences. Details ..... (continued)

Internship description: Web Development: Help the team to create new products and let the company reach new heights. Company description: This company creates 3D multi-user social applications & games federated on a common platform. They want to bring next generation 3D experiences to the social web & mobile that can be customized, saved and shared - all within an SNS, synchronously with other users. They are working hard to become the de facto standard for the collaborative 3D web.