Purpose:

This is a leadership role to develop the ARM service line within the Queensland practice based on the Brisbane Office. The role will develop the capacity of the Brisbane Office to provide ARM services to clients working with the Location General Manager , client executives and other service line managers. The role will be responsible for building and managing the service line performance, team, revenues and the Queensland client base.

Responsibilities:

The role is responsible for the development and performance of the Queensland ARM service line including Internal Audit (Compliance/ Performance), IT Audit (BCP/DRP and Governance), Risk Management, IT Security & testing services and operational business reviews.

As a guide typical activities can include:

Business Development
· Review and comment on market opportunities
· Attendance to client presentations in partnership with the Location General Manager and Executive Client Manager;
· Development of proposals for client opportunities including resourcing and professional fee determination;
· Development of service line call plans with Executive Client Manager;
· Attendance to industry events as required.

Service Line Performance
· Monthly invoice authorisation
· Annual budget and service line planning (Qld contribution to National business plans)
· Consultant utilisation targets
· Management of SL revenue and EBITDA targets


Human Resource Management
· Recruitment of consultants to meet agreed growth targets
· Accreditation, professional development and training plans for team members
· Team building
· Allocation of workload to fulfil client delivery schedules


Method Development
· Contribution to the development and maintenance of ARM methods
· Contribution to the client reference library
· Development of QLD ARM service line capability statements

Professional Development
· Maintaining knowledge of contemporary frameworks, issues and methods related to the National service line offerings;
· Maintenance of accreditation professional development requirements

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