As an Insurance Counselor for us, you will provide policy service to members for existing auto and property policies requiring licensure. You will contribute to property and casualty business goals through cross-selling and relationship-building initiatives.
Note:
* Must be available to work any day Monday-Friday from 7:30-6:00pm and a definite Saturday between 8:00-4:30 pm for a full time, 4-day, 38-hour workweek.
* 40- or 38-hour work week schedules (38-hour, 4-day work schedule: Three 10-hour days + 8 hours Saturdays. Adjusted PTO accrual rate). 30% shift premium pay (work scheduled after 6pm, M-F & Saturdays).
* Ability to attend up to 8 weeks of paid structured classroom training. Training hours will vary between 8:00 am - 4:30 pm Monday - Friday, with a licensing test during the 2nd week on either Friday or Saturday.
Minimum Requirements:
* Diploma or equivalent work experience.
* 2 years of relevant customer service experience and/or completion of 60 college credit hours and/or successful completion of a military enlistment contract or minimum service obligation or 1 year of relevant customer service experience plus completion of 30 college credit hours.
* Current general recording agent's license or ability to obtain license within 3 attempts (licensing training provided).
Preferred experience includes:
* 2 years of customer contact experience in a relationship building environment.
* Call center experience.
* Experience cross-selling or up-selling products.
* Strong communication, critical thinking and organizational skills.
* Computer literacy and proficiency in a Windows operating environment.
* Demonstrated ability to multi-task and successfully manage detail-oriented work.
Our employees enjoy one of the best benefits packages in the business, including business casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.
We also offer a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.
Qualified applicants must successfully complete a pre-employment background and drug screen.
If you wish to be considered for the above position, kindly send an up-to-date copy of your CV/Resume in microsoft word format to xxxx@xxxxxxxxxxxxxx.xxx |
