Description Responsibilities:
• Provide support for the information technology services by focusing on appropriate solutions.
• Provide necessary support to users and IT services department for troubleshooting and other IT incidents pertaining to, hardware, network services and running of server applications.
• Provide support to IT team in the implementation and maintenance of Network, Server and Communication Infrastructure.
• Maintain complete log of IT documentation including IT request forms, IT user compliance forms and IT incident Reporting.
• Provide necessary support of Business/Office Applications to concerned IT users.
• Provide support in realization of Information Security Management system and optimization of ERP system.
• Provide necessary support in arrangement and renewal of software license agreements and management of IT assets.
• Provide support in developing the budget of IT resources and to maintain a track record of IT budget utilization on regular basis.
Skills • Bachelor’s degree in Information Technology or related field. Any recognized IT certification is preferable and advantageous.
• 3 to 4 years experience of IT support, network, infrastructure and security services in well reputed organization. Knowledge of database administration, IT resources planning and web site management is preferable.
• Knowledge of SAP-Administration will be preferable.
• Excellent Customer Service Skills with ability to work independently.
• Effective organizational, communication and interpersonal skills.
• Ability to deal with multiple tasks with firm timelines.

If you wish to be considered for the above position, kindly send an up-to-date copy of your CV/Resume in microsoft word format to xxxx@xxxxxxxxxxxxxx.xxx

It is unlawful to employ a person who does not have permission to live and work in Canada. Unless the advert states otherwise, please ensure you have this permission before applying.