Sepetember 22nd starts!
12/hr to start, increases at the end of the first 90 days plus other applicable incentives and premiums!
**NEW!! Apply Online at www.SiTEL.com right now!! Be sure to Select 333 Ontario Street as your location!!**
We are now seeking qualified technical savvy individuals to join our Team of Technnical Support Professionals. Previous software, hardware, media, peripherals, PDA, or other device support an asset. Previous call center experience and asset. Extensive Windows, other operating systems knowledge and networking experience an asset. Computer Hobbyists welcome!!
The Job:
Computer and Technology Knowledge: Windows, Hardware, Networking software, Networking hardware, Internet, Servers, Applications - desktop, Office Suites, 3D graphic software, Database software
Come and work for a GLOBAL LEADER in INBOUND Electronic Customer Relationship Management!!!
Specific Skills: Consult user guides, technical manuals and other documents to research and implement solutions, provide advice and training to users in response to identified difficulties, collect, organize and maintain a problems and solutions log for use by other technical support analysts.
Essential Skills: Document use, numeracy, writing, oral communication, working with others, problem solving, critical thinking, job task planning and organizing, significant use of memory, finding information, computer use, continuous learning.
Other: Technical support via phone/other communication media, resolves customer problems in a professional & timely manner. Logs customer calls, maintains acceptable talk times. Ongoing training on new products/areas, effectively utilize current training resources.
Work Setting: Help desk, telecommunications industry.
OUR Company: THE NEW SITEL
Your Choice: Just Another Job or a CAREER OPPORTUNITY??? It's Your Choice.
Inbound Technical Support Professionals
You can sum up our culture in 3 words:
VISION: A visionary approach to what we do. The Leader. The Organization that sets the bar for others to follow.
PASSION: Passionate about what we do. Being the best at it...Yesterday, Today, Tomorrow, and Always.
PURPOSE: Moving with a purpose...Associate Satisfaction, Client Satisfaction, and Financial Rewards.
We are the NEW Sitel. With 155+ facilities arround the World, 67,000 Associates, and over 440 fortune 500 clients, we are the GLOBAL leader in the E-CRM (Electronic Customer Relationship Management)Industry.
"No where in the Niagara Penninsula, no where in this industry, will you find more opportunities to advance into management than you will at Sitel." Today's associates are tomorrow's Coaches and Learning Managers.
Others seek to build a High Performance Workforce...WE ALREADY HAVE ONE. Come and join our skilled group of Technical Professionals skilled in Customer Support.
OUR TEAM MEMBERS ARE DOERS, THINKERS, LEADERS, and ACHIEVERS. Our people, that is our thought leadership, are our greatest asset.
Transportation/Travel Information: Public transportation is available...on bus route.
Walk-ins welcome in our lobby between 9:00am-3:00pm Monday-Friday. Application and technical testing takes 60-90 minutes.
Positions Available for September 22nd, 2008.
12.00 per hour in training and increases after 90 days. Our agents earn upto 17.00/hr!!!
OSSD required. Proficient in Windows and Microsoft Office. Experience with Novell, Linux, and related software an asset. Knowledge of PC hardware and networking experience an asset. Effective communication skills. |
