Products Support
As a product expert you will help us deliver the support for the latest technology. Our goal is to create a good support experience for our customers there by building brand loyalty. You will be expected to become an expert with the products we supply such as MP3 / MP4 player, Digital Still / Video Cameras, Digital Photo Frames and Digital Audio Video accessories.

In your technical support role you are expected to communicate both via email and phone to resolve issues that the end users may have with their products. Technical support calls are captured via our desktop support application.

Desktop Support
Desktop support is for internal users. We need to maintain and support our local area network. Operating systems: Vista, Pro, Windows 2K, MS Small Business Server and Linux.

Qualifications
- Fluently Bilingual in French and English
- 1-2 year experience in Technical Customer service environment
- Experience working in fast paced call centre environment.
- Working in a team environment

Please email resume with "FJ Consumer Electronic Technical Support" in the subject line to:
xxxxxxx@xxxxxxxxxxxxxxx.xxx

It is unlawful to employ a person who does not have permission to live and work in Canada. Unless the advert states otherwise, please ensure you have this permission before applying.