• To handle customer/applicant queries via email, telephone or direct.
• To follow the procedures required for document scrutiny & collection for visa processing
• To manage administration & logistics of passport delivery to all concerned units (consulate / applicant /logistics company etc)
• To promote & sell optional services
• To maintain & record all application data

Desirable Experience
• 6 - 12 months in a Customer Service industry.

Education Qualifications:
Secondary School Education completed.

Skills
- Strong MS Office skills (MS Word, Excel, Outlook)
- Good typing speed (at least 35-45 wpm)
- Bilingualism is an asset (must have at least basic French, although not necessary)
- Pleasant, upbeat, mature

It is unlawful to employ a person who does not have permission to live and work in Canada. Unless the advert states otherwise, please ensure you have this permission before applying.