Operation Escalation Coordinator Problem Tracker
Does your job offer the personal satisfaction you require? If challenge, responsibility and autonomy are the key elements missing from your current role then we’d like you to consider joining our team.
This is an exciting role for someone that’s looking for a diverse role. You'll use your troubleshooting and investigation skills to tackle ABM (automatic banking machine) problems even before they arise.
We provide mission critical support for our clients, on a 24 X 7 basis and we’re looking for someone who is keen on finding resolutions to trend problems based on reported activities.
Become part of a team of top professionals that's poised to identify and tackle ABM issues before they happen. Our ideal candidate should have some background in managing Issue Logs, hands on experience Troubleshooting ATM technical issues and interactions with Financial Institution customers and/or large corporate accounts.
You are incredibly self-disciplined, capable of handling high pressure situations, take pride in being able to work on issues through to resolution in a timely manner, and are comfortable working with corporate clients and liase with senior management.
Threshold Financial Technologies Inc. is Canada’s leading provider of ABM network management and transaction processing services to financial institutions and retailers. We are consistently at the leading edge of the industry, both in terms of technology solutions and customer service. Threshold’s team is comprised of experienced, dedicated individuals who believe in making a difference.
Become part of a team of top professionals poised for significant growth, and receive a competitive compensation package including benefits and a company matched RRSP plan as well as an employee assistance program, on-site workout room and a caring company culture.
If you are ready to take the next step in your career, check out our website at http://www.threshold-fti.com. Apply by emailing or faxing your resume to xxxxxxx@xxxxxxxxx-xxx.xxx / (905) 678-1689 along with a cover letter, including a half-page write-up of an accomplishment that best demonstrates your most significant Escalation Coordinator work. If you include this in your application we'll read yours first.
Threshold is an equal opportunity employer. While your interest is appreciated, only those selected for an interview will be contacted. No telephone calls please.
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