My client is a fast growing online and distance educational institution. They are looking for a Business Analyst for their Athabasca, AB location. This is a long term salaried contract with the possibility of extension.
Please read the job description below. If this job interests you, please reply to this email with an updated resume as a Microsoft Word attachment, along with your salary expectations to xxxx@xxxxxxxxxxxxx.xxx.
Position Summary
The Business Analyst has delegated responsibility for one or more majorsystemsCombining expert functional and technical knowledge, important duties include system monitoring, testing, maintenance, coaching, security and version control, in addition to implementing business process changes and systems enhancements.
Duties and Responsibilities
SYSTEM ENHANCEMENTS AND DEVELOPMENT (45%)
- Combine expert functional knowledge with technical expertise to design and support the system(s).
- Support related users and provide information to inform managerial decision-making.
- Support the University through various projects and tasks and advises on the implications of various scenarios.
- Recommend work process changes, where efficiency or increased functionality can be achieved.
- Document university business processes and updates the library of business process documents using standard process mapping tools and methodologies.
- Coordinate new work processes with supervisors and managers of relevant units, to ensure new enhancements are incorporated.
- Ensure the system keeps pace with version upgrades to take advantage of the latest system fixes and enhancements.
- Research and analyze new enhancements (releases, versions and applications). - Coordinate and supervise the testing of system enhancements.
- Roll-out straight-forward enhancements, working closely with data base analysts and other specialists, as required.
- Add and customize enhancements to meet the University’s operating needs.
- Coordinate the resolution of technical problems associated with enhancements.
- Liaise with external vendor support and consultants for enhancements and problem-solving.
- Where required, develop models to incorporate forecasting and other planning tools.
SYSTEM MAINTENANCE (30%)
- Monitor system usage to maximize system performance.
- Ensure effective internal controls are in place, and efficient use of systems and human resources.
- Coordinate interfaces with other systems, and ensure data imports are accurate and complete.
- Use query tools (e.g., SQL) to extract and customize data views from relational database systems, and build dimension cubes.
- Design and write customized reports and forms using a variety of software tools.
- Investigate and correct straight-forward system failures.
- Troubleshoot problems that interfere with departmental operations. If necessary, recommend necessary business process and systems changes to management.
- Test and prepare the system for data archiving.
- Where required, run various year end functions and prepare systems reconciliations for internal and external users. Some year end closure functions require extensive testing to ensure data integrity.
- Analyse requirements and prepare submission files for external reporting.
- Work closely with internal programmers, systems analysts, project personnel and end users.
- Back up other business analysts when on vacation and other leaves.
SYSTEM SECURITY (15%)
- Primary custodian and administrator of information in the respective system.
- Manage the application security functions for the system.
- Ensure systems compliance with external regulations and University policies, including security and privacy policies, working closely with the University’s systems security specialists.
- Set up and maintain user accessibility profiles for administrative applications.
- Ensure appropriate internal controls are activated in the system and rigorously followed.
- Analyze log files for error reporting, investigate errors and make corrections.
- Execute regular system audit checks to ensure data integrity.
SYSTEM COACHING (10%)
- Provide specialized systems orientations and related coaching for University staff.
- Write on-line training and help tools.
Classification Factors
Communication
- Works with all levels of the school’s community, providing appropriate systems access, coaching, advice and trouble-shooting.
- Communicates systems issues to non-technical staff and conversely explains business issues to technical developers and system administrators.
- Regular contact with systems vendor and consultants.
Supervision
- Oversee the testing and implementation of system enhancements.
- Coordinate new work processes to correspond to new enhancements.
- Oversee the successful retrieval of data.
Impact of Service or Product
- Information management is a major responsibility, as each system holds critical administrative information.
- Systems involve highly confidential detailed and summary information, and the business analyst for these systems may provide information for and influence manager |
