Top Producer Systems is the winner of the 2007 BCTIA Technology Impact Award for Excellence in Product Innovation! At Top Producer Systems we offer an exciting, challenging and fast-paced environment where talented professionals can prosper. If you have a resourceful "can-do" attitude and you'd like to join a successful and growing high-tech company, we'd like to hear from you.
We are looking for an enthusiastic and efficient Customer Service Representative to join our Call Center team. This position is well-suited for a person with a positive and professional attitude who genuinely enjoys talking to customers on the phone and finding solutions for customer issues. The successful candidate will be working a steady, Monday to Friday, dayshift with a starting base salary of $32,000/yr and opportunities to earn significant commissions.
Position Duties & Responsibilities:
• Responsible for servicing existing customers and promoting various products and services
• Maintaining customers’ accounts and managing the licenses for their respective products through our in-house system
• Answering phones in a prompt, polite and friendly manner
• Responding to billing inquiries and resolving customer complaints
• Performing administration duties as needed
Qualifications:
• Professional phone manner
• Excellent written and verbal communication skills
• Strong keyboarding and other computer skills
• A minimum of 6 months call center experience
Top Producer’s total compensation package includes competitive salaries, a comprehensive benefits program, an RRSP contribution-matching program and use of the company’s health club membership.
Our culture involves a professional/casual environment in which fun also plays a major part. Many company-sponsored events are held throughout the year and we also feature two Games Rooms complete with big screen satellite TV, foosball tables, pool table and more.
We believe in our people and provide them with a work environment that encourages personal growth and advancement. We are an equal opportunity employer that promotes a balanced lifestyle, and supports diversity. Our team is composed of an exciting mix of people from various backgrounds, reflecting the company's commitment to creating one of the best working environments anywhere. |
