JOB SUMMARY: Having 14 plus years of Sales & Marketing experience in Service sector (Hotels) & in Large Format stores Operations, have head independent profit center. Possessing good communication skills, Inspiring and providing need based on-job training to the team members for team achievements. Have been actively involved in the Customer/ Guest Services/ Relation functions of the organization. OPERATIONS: Have a complete understanding of processes and exposure to handle large, medium & small formats. Created a back-end and front-end processes to improve the operational efficiency. Possess in depth knowledge and hands on experience at shop floor level. SALES & MARKETING: Possess strong business acumen be it, products or services, Coordinates all methods of maintaining and increasing business volume. This includes analysis of changing market trends, advertising, sales promotion, personal selling, publicity, community relations, special sales projects, employee training and guest relations. Have been involved with large organization in creating brand equity, product launch & event management, besides enviable track record of success in assignment undertaken. MAN MANAGEMENT: A versatile team man who believes that any successful venture requires sound people management. Has the initiative & drive to build team and produce results irrespective of the situation. Highly performance driven and value peers and subordinates alike.