Experienced Customer Service/Office Manager seeking new career challenge. I have eighteen years experience and a three-year College Diploma in Business Administration. I am a motivator who enjoys meeting and exceeding customer expectations. My excellent problem solving skills and willingness to make key decisions makes me a valuable player on the team. I am highly detail oriented and dedicated to completing projects on time and within budget limitations. Dealing with people in both Union and Non-union environments, I have been successful in negotiating two contracts with the UFCW. I am adaptable, versatile and feel I would be an immediate asset to an organization seeking to add to their team.