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| Technical Support Specialist
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| OBJECTIVE
Obtain an IT System Analyst / Technical Support position within an organization where I can contribute to the goals and objects of the company and bring my professional experience, knowledge growth and career advancements.
HIGHLIGHTS OF QUALIFICATIONS
• Security Clearance.
• Experience in providing 2nd and 3rd level technical support to external customers and internal groups of an organization.
• Quality Assurance (QA), product testing and verifications.
• SharePoint (MOSS 2007, WSS 3.0) implementation, administration and support.
• Database Administration and support, scripting. (MS SQL 2000 / 2005 / 2008, Oracle).
• Virtualization technologies (Microsoft Hyper-V, Microsoft Virtual PC 2007 and Virtual Server 2005, VMware).
• Microsoft Windows System administration (Microsoft Server 2000 / 2003 / 2008).
• Cisco network administration (Cisco Catalyst 29xx, 35xx switches, 26xx, 28xx, 38xx routers).
• Experience in Enterprise Content Management (ECM) technologies.
• IT infrastructure, network security and configuration support. End user desktop, hardware and software support. Printer support and troubleshooting. Data and file management, product inventory.
• Microsoft (MCP, MCSA), Cisco (CCNA) and CompTIA (A+, Network +) certified.
• Strong customer service, analytical and problem solving skills. Ability to set priorities, to meet deadlines, and manage time.
• Fluently Bilingual: English and Russian.
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| Resume reference: | jarikfDK | |
| Date last updated: | October 7, 2009 | |
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| Education: | Bachelor's degree - Engineering | |
| Experience: | 5-9 years | |
| Employment situation: | In permanent employment | |
| Salary expectations: | 40K | |
| Availability: | Immediately | |
| Type of employment: | Full Time, Part Time, Temporary | |
| Location: | ON/Ottawa - Kanata | |
| Looking to work in: | ON/Ottawa, ON/Toronto/GTA, ON/Other - US | |
| Age: | 36 | |
| Gender: | Male | |
| Marital status: | Married | |
| Own transport: | Yes | |
| Driver's license: | Yes | |
| Citizenship: | Canadian citizen | |
| Right to work | Yes, I have citizenship | |
| English level: | Fluent | |
| French level: | Basic | |
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