To partner with organizations that wish to enhance or revamp their customer service value proposition or need help managing projects. I am available on either a full or part time basis. I am especially interested in companies that want to be the best in their field and understand that they must first foster positive, engaging relationships with their employees to achieve this. They value the human spirit and actively build creative, inspiring workplaces that are focused on results. SKILLS .Currently completing coaching certifivation through Newfield Network .Entrepreneurial & creative .Solution oriented .Customer relationship management systems .Able to motivate self and others .Customer focused quality & strategic planning .Team player .Excellent interpersonal skills .Excel at project management .Sensitive to the needs of others .Quickly acquire product knowledge .Developing processes for continuous improvement .Adept at gathering sensitive/delicate information EXPERIENCE .Project Manager for travel agency in Bermuda .Customer Care Manager for start up of a telecommunications company in Bermuda .AVP, Personal Insurance, Customer Relations for Bermuda insurance company .Involved in all aspects of start up of Technology company in Calgary