With a strong background in sales, merchandizing and public relations, I am confident that I can make an immediate contribution to dynamic organization. I have a Bachelor degree in Public Relations / Marketing and extensive experience in developing and maintaining strong business relationships. My ability to communicate fluently in French and English is a definite asset in this regard With excellent, organizational, communication and interpersonal skills, I am able to effectively address customers concerns / inquiries as well as advance the Company’s mission and goals by providing support to the sales team’s marketing efforts and proactive customer management. My experience as a manager includes training staff, assessing customers’ needs and preparing a variety of periodic and special reports for management purposes. In addition, I have implemented effective marketing strategies to maintain current accounts and secure new ones while ensuring customers satisfaction with the products and services of the organization. With the ability to multi-task effectively, I am able to meet strict deadlines and to exceed established quotas. Proficient in Microsoft Word, Excel, PowerPoint and other proprietary software programs, I am also a supportive team player capable of taking initiative and working independently. Realizing that neither this brief summary nor my resume can adequately communicate my strong work ethics or efficiency, I look forward to meeting with you to discuss my suitability for this position. Sincerely, LUCIE GUILBAULT #### ##e Ave Montréal H1T2N9 Tel: ###-###-####; E-mail: xxxxxxxxxx@xxxxxxx.xxx