Educational Planning • Lectured on business communication, marketing, management, organizational/consumer behavior, research, basic I.T. and English language subjects at various levels. • Designed curriculum and drafted appropriate course texts. • Contributed multiple-choice and essay questions to test bank. • Prepared and marked designated assignments and term papers. • Planned examination procedures and schedules. • Assessed periodically students’ performance. • Maintained high pass rates. Writing • Edited organizational profiles, clientele reports and educational articles. • Liaised with designer on text layout. Operations • Kick-started educational ventures/programs. • Assisted local and foreign co-workers and students with academia, administration and makeshift logistics/accommodation issues. • Organized activities such as overseas recruitment, start-of-course ceremony, field-trips, book-prize and graduation ceremonies. • Mediated conflicts between students, parents and relevant stakeholders. • Prevented entry of competitors. • Matriculated 50%-80% of Chinese students to Singapore for further studies. • Relocated educational ventures/programs. Sales Support & Administration • Handled purchase requisitions • Checked inventory level and reordered parts from suppliers • Processed purchase-confirmation orders and sales invoices • Compiled end user training manuals for customized projects