Aims to scale heights in Customer Services/Operations with a growth oriented organisation preferably in Banking/Finance/Insurance sectors. A self motivated individual with over 7 years of qualitative experience in the field of customer service, operations management and financial services. Presently working with Reliance life Insurance Co. Ltd, as an Assistant Manager (Customer Service and Operations Dept.), Handling customer services and operations for 4 verticals of Rajasthan (Udaipur, Nathdwara, Bhinder & Rajsamand). A result focused and effectual leader with proven abilities in augmenting the operations efficiency. Well versed with Insurance regulations and its compliance with the Regulatory authorities. A proactive leader and planner with expertise in strategic planning, market plan execution & account management. An effective communicator with exceptional relationship management skills with the ability to relate to people at any level of business and management.