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| Siebel Telecom Business Analyst
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| I am looking for a CRM functional role preferably in the Telecom space.
Enterprise Applications
- Siebel 7.8 (Call Center, CTI, Loyalty)
- Oracle CRM 11i (11.5.9) – Teleservices
Business Process Modeling
- Very good understanding of Telecom OSS/BSS processes and new technologies.
- Extensive experience in CRM Service and Call Center domain.
- Business processes modeling tools
- Experience in performing Causal analysis, Regression analysis and Root Cause Analysis.
Consulting Skills
- Strong interpersonal, communication & presentation skills.
- Excellent analytical skills and ability to synthesize
- Good combination of negotiating and convincing skills
General IT Skills
- SQL, PL/SQL, C, Java, HTML
- Oracle Forms & Reports 6i
Languages:
English (Fluent)
Hindi/Urdu (Fluent) | |
| Resume reference: | sh5oL6GQ | |
| Date last updated: | September 5, 2008 | |
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| Education: | Post-graduate degree - B.E (Computer Science), M.B.A (Marketing and IT) | |
| Experience: | 3-4 years | |
| Employment situation: | In permanent employment | |
| Salary expectations: | 96,000 USD p.a. | |
| Availability: | From December 4, 2008 | |
| Type of employment: | Full Time | |
| Location: | Abroad - Riyadh, Saudi Arabia | |
| Looking to work in: | AB/Calgary, AB/Edmonton, BC/Vancouver, ON/Ottawa, ON/Toronto/GTA, ON/Windsor, QC/Montréal, QC/Québec | |
| Age: | 28 | |
| Gender: | Male | |
| Marital status: | Married | |
| Own transport: | No | |
| Driver's license: | No | |
| Citizenship: | Indian | |
| Right to work | No, I need sponsorship | |
| English level: | Fluent | |
| French level: | Zero | |
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