Bilingual Customer Service Representative – Call Centre – 67517

Ottawa, Ontario 13 December

Quantum Management Services

  • Description

    Position: Bilingual Customer Service Representative – Call Centre
    Location: Ottawa
    Salary: Up to $17 per hour
    Job Type: Full-time, temporary (contract position with a possibility to become permanent)
    Hours: Between 7 a.m. and 9 p.m., from Monday to Sunday (shifts might vary)

    ATTENTION! Are you a customer service expert looking for a new challenge within a fast-paced environment? If so, look no further!

    Our very important client in the private sector is looking for Bilingual Call Centre Agents to join their team for a lengthy contract.

    If you have experience within a similar work environment and in providing excellent customer service over the phone, this is the perfect opportunity for you! Don’t wait and apply today!

    Job Duties:

    - Answer inbound customer service inquiries
    - Provide an excellent customer service experience to every customer
    - Redirect phone calls to the appropriate departments when needed
    - Maintain customer records by updating account information

    Mandatory Requirements:

    - Bilingualism in French and English
    - Minimum of 1 year of experience speaking with clients internally and externally over the phone
    - Excellent customer service skills
    - Excellent computer skills
    - Reliability and attention to detail
    - Proficiency with MS Office (Word, Excel, Outlook, etc.)

    A criminal background check and a credit check will be required if selected.

    To apply, please send your resume in Word format to Maxime Vincent.

    YOUR TALENT. OUR BUSINESS.

    If you recommend a friend or colleague, you may be eligible for a referral bonus.

    We appreciate all expressed interest in this position, however, only the candidates selected for an interview will be contacted.

    Quantum is an equal opportunity employer.
  • Number of vacancies: 1
  • Requirements

  • Minimum education level: High school
  • Years of experience: 1
  • Language(s): English ,French
  • Knowledge: Microsoft Excel, Blender
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Bilingual Customer Service Representative – Call Centre – 67517

  • Employer

    Quantum Management Services

  • Location

    Ottawa, Ontario

  • Work type

    Full Time

  • Type of contract

    Temporary contract

  • Salary

    Negotiable

  • Apply now

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