Cellphone Technician

Can$ 4,350.00 monthly Toronto, Ontario 14 March

Cellular Sales

  • Description

    Cellphone Technician Needed at a busy cell phone store- Bell
    Company: Cellular Sales O/A Bell Cell Phone Store
    Job location: 700 Lawrence Avenue West Toronto, ON M6A 3B4 Canada
    Job type: permanent, full-time work with flexible hours
    Salary: $23.00/ hour
    Job responsibilities include:
    - Diagnosis and repair of broken or faulty tablets and cellular phones including iPhone, Samsung and other popular smartphones
    - Disassemble component replacement including LCD’s, cameras, speakers and buttons and reassembly of the phones with the highest degree of care and skill
    - Maintain and use tools and equipment properly, including software to track repair tickets and inventory
    - Resolve product or service problems by clarifying customer’s complaint
    - Determine the cause of the problem, expedite correct/adjustment and follow up to ensure resolution
    - Explain customers of the repair services and any repair information about their device and provide quotes for the repairs
    - Replace products as per company’s guidelines if not repairable
    - Establish strong rapport and trust with customers
    - Provide high level of technical customer service support
    - Operate a cash register while processing payments for the service offered
    - Assist customers over the phone and in person
    - Perform opening and closing duties of the store during shift
    Education: completion of post-secondary or trades education in telecommunications or related field is required
    Work experience: minimum of 1-2 years of experience as a technician in cellular telephone or telecommunication is required
    Candidate must be knowledgeable and feel comfortable with disassembly and assembly of the smartphone and have excellent customer service skills.

  • Number of vacancies: 1
  • Requirements

  • Minimum education level: Vocational
  • Years of experience: 1
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Cellphone Technician

  • Employer

    Cellular Sales

  • Location

    Toronto, Ontario

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    Can$ 4,350.00 monthly

  • Apply now

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