Front Desk Supervisor

Can$ 3,278.00 monthly Squamish-Lillooet, British Columbia 7 March

Whistler Vacation Club at Twin Peaks

  • Description

    Whistler Vacation Club at Twin Peaks is seeking a Front Desk Supervisor. This is a full-time, permanent position located in Whistler, British Columbia.

    The Front Desk Supervisor is responsible for assisting the Operations Manager in ensuring that all aspects of the Front Desk Department are performed successfully, in an efficient and professional manner.

    For this role, you must be living in, or be prepared to commute daily to Whistler.

    Job duties and Responsibilities:
    • Supervise, coordinate and evaluate the activities of the Front Desk staff.
    • Ensure that all Front Desk functions are completed in an efficient and appropriate manner.
    • Assist with the training of front desk staff.
    • Ensure that all policies, procedures, and standards are being adhered to.
    • Resolve guest issues and handle guest complaints.
    • Coordinate with the housekeeping and maintenance tea** to ensure work is performed efficiently and guests receive the highest standard of service.
    • Prepare and submit various reports and documents and provide Operations Manager with administrative support.
    • Requisition supplies and materials as required for the Front Desk.
    • Ensure that equipment and computer syste** required to operate the Front Desk Department is maintained in good working order.
    • Assist Operations Manager with establishing and maintaining effective business relations with vendors, outside contractors, and suppliers.
    • May perform Front Desk duties as required.

    • Successful completion of high school is required.
    • At least 2 years of customer service experience is required.

    Skills and Abilities:
    • Must be computer literate and comfortable with MS Office applications.
    • Some experience working within budgets is preferred.
    • Some knowledge of the timeshare sales & management business is helpful.

    Business Address: 4365 Northlands Boulevard, Whistler, BC V0N 1B4
    Language of Work: English
    Hours: 40 hrs per week
    Wage: $19 per hour with 4% vacation accrued and a full ski pass.

    Interested candidates may apply by sending their resume and cover letter to ** or via fax 1-604-385-4202.
  • Number of vacancies: 1
  • Requirements

  • Years of experience: 2
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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