IT Assistant

Greater Vancouver, British Columbia 30 June

Pacific National Exhibition

  • Description

    Full-time August 6 - September 6 (with opportunities for part-time shifts from July - October)
    Date Posted: June 13, 2019

    Who we are…
    The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 108 year old, non-profit organization has an annual operating budget of $54 million dollars and generates revenue through three activity streams: the 15 day annual summer Fair which averages 750,000 guests each year, Playland amusement park which welcomes 375,000 guests annually including Fright Nights, year-round events including concerts, trade shows and film, cultural and community events. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and being the best we can be.

    At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.

    We are seeking a motivated, analytical and hardworking individual with a passion for IT. Our ideal candidate will possess strong organizational, communication and customer service skills. Our IT Assistant will work alongside both internal and external PNE stakeholders to set-up, deploy and troubleshoot a variety of devices, networks and other technical equipment.

    Why join our Team?
    Exhilarating and fun-loving culture
    Flexible work environment
    Health and wellness employee events – put your hiking boots on, or enjoy an evening out with your favorite colleagues
    Opportunity for free or discounted tickets to shows, events, sports games, and much more
    Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands
    On-site fitness center
    Competitive compensation package
    Opportunity to create lasting memories and friendships!

    What will you do this year?
    In your role as an IT Assistant, your primary accountabilities will be to:
    Set-up and deploy computer desktops, IP addresses, networks, and analogue/digital
    phones
    Set-up and deploy thin client devices throughout the Fair grounds
    Set-up LAN connections including CAT5 cabling for thin clients, printers, POS and wired
    debit terminals
    Investigate, trouble-shoot and resolve Wi-Fi user connectivity issues, user login issues,
    networks and resolve other requests as needed
    Provide technical guidance to staff and answer help desk inquiries as required
    Deliver and install printers, desktops, monitors, and other equipment as required
    Assist in Fair set-up/take-down and perform other duties as assigned

    What else?
    Currently enrolled in or have completed a Computer Science/IT degree or diploma program
    Must have a valid Class 5 BC Driver’s License
    Help desk and 1st line support experience in a Windows network environment
    Ability to troubleshoot hardware and software issues and accurately document the effected solution
    Setting-up Point of Sale systems is an asset
    Excellent communication abilities and customer service skills
    Ability to speak, read and write English for the purposes of written and oral instructions, and preparation of work related document or reports
    Must be a good team player with the ability to work well with others and demonstrate a professional demeanor
    Strong analytical and problem–solving skills with the ability to identify root causes and design optimal process solutions
    Must be a self-starter with strong work ethic and able to work with minimum supervision
    Must be able to interact with staff and provide assistance and solutions to IT related issues
    Ability to multitask, work in a high pressure environment while meeting tight deadlines
    Ability to lift up to 30 lbs. for the purposes of carrying and installing work related equipment
    Ability and willingness to work weekends, evenings, and extended hours during Fair period from August 17 – September 2
    Successful Candidates must undergo a Criminal Record Check

    Who are you?
    Detail Oriented
    Proactive
    Analytical
    Skillful communicator
    Team player
    Self-starter

    Where and when to APPLY?
    Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.

    Preference will be given to candidates who submit their resume/cover letter before Sunday, July 7, 2019. We look forward to hearing from you!
  • Number of vacancies: 1
  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • IT Assistant

  • Employer

    Pacific National Exhibition

  • Location

    Greater Vancouver, British Columbia

  • Work type

    Full Time

  • Type of contract

    Temporary contract

  • Salary

    Negotiable

  • Apply

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