Junior Account Manager – Bilingual – 67495

Ottawa, Ontario 12 December

Quantum Management Services

  • Description

    Position: Junior Account Manager – Bilingual
    Location: Ottawa West
    Salary: $16.80 to $21.60 per hour
    Job Type: Full time; Temporary to Permanent

    ATTENTION! Our very important client in the Private industry is looking for a Bilingual Junior Account Manager to join their amazing team on a temporary-to-permanent basis.

    In this role, you would be reporting directly to the Manager of Customer Operations. You will be responsible for building customer relations while overseeing the overall management of assigned customer accounts.

    The Account Manager is a highly motivated self-starter, who can demonstrate the ability to lead a team and manage conflict in a professional and positive manner. They will also possess excellent planning/organizational skills and the ability to think strategically.

    Mandatory Requirements:

    - Previous experience in an office setting, handling customer accounts
    - Previous experience in customer service
    - Fluent bilingualism in English and French
    - Excellent communication skills in both languages – written, oral and comprehension
    - Superior technical skills working with MS Office – Word, Excel, Outlook, etc.
    - Experience in a managerial or supervisory role – an asset

    Responsibilities include, but are not limited to:

    - Oversee the day-to-day operation of assigned account(s)
    - Assure the timely and accurate updating of internal systems
    - Provide monthly inventory reports for internal management and client use
    - Manage monthly invoicing and ensure it is submitted to customers in a timely manner
    - Audit monthly partner invoicing, identify and correct any discrepancies
    - Ensure account specific projects are being managed
    - Handle and resolve escalated problem calls and emails
    - Provide regular summaries on the status of assigned accounts to the Manager of Customer Operations

    If this sounds likes the perfect opportunity for you, don’t wait and apply today!

    Please send your resume in Word format.

    YOUR TALENT. OUR BUSINESS.

    If you recommend a friend or colleague, you may be eligible for a referral bonus.

    We appreciate all expressed interest in this position, however, only the candidates selected for an interview will be contacted.

    Quantum is an equal opportunity employer.
  • Number of vacancies: 1
  • Requirements

  • Minimum education level: High school
  • Years of experience: 2
  • Language(s): English ,French
  • Knowledge: Microsoft Excel, Microsoft Outlook, Microsoft Word
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Junior Account Manager – Bilingual – 67495

  • Employer

    Quantum Management Services

  • Location

    Ottawa, Ontario

  • Work type

    Full Time

  • Type of contract

    Temporary contract

  • Salary

    Negotiable

  • Apply now

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