Office Supervisor

Peel, Ontario 7 March (updated)

Top Rehab

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  • Description

    Job Duties:
    • Co-ordinate the following administrative functions by other workers:
    a. Responding to incoming inquiries by distributing them to the relevant work unit
    b. Interviewing patients and registering them into our enterprise software
    c. Process direct guest payments and third party billings, such as Extended Health Care (EHC), WSIB, Motor Vehicle Accidents (MVA) insurance claims. Follow up from initial file set up to closure
    d. Prepare custom order for patient supplies such as compression socks, orthotics, and rehab equipment
    e. On an as-needed basis, assist patients to effectively communicate with medical personnel
    f. Maintain adequate office and clinical supplies
    • Establish work schedules and office procedures
    • Resolve work-related problems including patients complaints on a timely and cost-effective manner
    • Train new hires in in office policies, procedures and use of computer applications and software
    • Maintain adequate office and clinical supplies
    • Ensure smooth operation of office and clinical equipment and machinery, and timely arrange for maintenance and repair work
    • Support all other work units on an as needed basis by performing their duties
    • Manage and monitor online marketing media such as Kijiji, Adwords, Yelp, and Google Maps to maximize exposure, and to follow up on online reviews to promote customer satisfaction.
    • Follow the therapist’s guidelines, assist patients in the selection of medical devices and products that fit their needs and budget.

    Wage: $25/hour at 34 to 44 hours / week
    Terms of Employment: Full-time, permanent

    Qualifications:
    Languages
    English

    Education
    College/CEGEP

    Experience
    1 year to less than 2 years

    Ability to Supervise
    Working groups

    Security and Safety
    Criminal record check, Credit check

    Transportation/Travel Information
    Own transportation

    Work Conditions and Physical Capabilities
    Work under pressure, Attention to detail

    Work Location Information
    Relocation costs not covered by employer

    Personal Suitability
    Organized, Team player

    Business Equipment and Computer Applications
    Enterprise resource planning (ERP) software, MS Office

    Specific Skills
    Train workers in duties and policies, Ensure smooth operation of equipment, Resolve work related problems, Establish work schedules and procedures, Requisition or order materials, equipment and supplies, Co-ordinate activities with other work units or departments, Arrange for maintenance and repair work

    Provide references upfront to qualify for pre-screening. Must provide cell number for easy connection. Must possess relevant Canadian work experience in similar work setting.

    Contact email: hr(at)toprehabwellness(dot)com
  • Number of vacancies: 1
  • Requirements

  • Minimum education level: Vocational
  • Years of experience: 1
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Office Supervisor

  • Employer

    Top Rehab

  • Location

    Peel, Ontario

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Salary

    Negotiable

  • Apply now

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