Software SupportSql . Level 2

Can$ 5,000.00 monthly Peel, Ontario 9 December

Osler Business Consultants Ltd.

  • Description

    Can you explain in detail the difference between an Inner Join and Outer Join? Can you recite a Join syntax from memory? Do you know what are SQL Constraints? If the answers are obvious to you and you want to immerse yourself in a complex SQL role, to further develop your SQL database skills then this role may be for you.

    We're adding an additional career minded Database Support Specialist with a desire to for solve client’s technical issues. In this client-facing you will be dealing with complicated and challenging SQL troubleshooting issues with ETL (Extract, Transform, Load).

    Perhaps you are new in your software career or a recent Computer Science graduate and are eager to show you can make a difference in a young company? A company that has already attracted thousands of enterprise customers from over 70+ countries and many Fortune 500 companies. If so, you could launch your career here.

    Great career potential. You will obtain diverse experiences and an opportunity to grow professionally via these experiences. They offer a relaxed work environment, walking distance to eateries, and a healthcare spending account.

    Key Areas of Responsibility
    • Ownership of support issues. Respond to, investigate, reproduce, troubleshoot and resolve issues submitted by clients
    • Manage client expectations in a professional and courteous manner
    • Create sample data integration solutions using Microsoft SQL Server Integration Services (SSIS) and our software
    • Create technical documentation of known solutions (KB articles, blogs, FAQs)
    • Coordinate, facilitate and deliver developer-level end-user training

    What would make you successful here
    • Positive Customer Service aptitude
    • Excellent troubleshooting and problem-solving skills
    • Quick learner, inquisitive and independent
    • You have the ability to work in a cross-functional team organization
    • You have strong professional communication skills

    Essential Qualifications
    • Bachelor Degree in Computer Science
    • Strong SQL knowledge, SQL principles, creating queries, joins, indexes, data migration & integration
    • QA experience
    • Competent in Microsoft Office (Excel, Word, PowerPoint & Outlook)
    • Microsoft Windows Server and Desktop Operating Systems

    Additionally Preferred Qualifications
    • C#, C# scripting
    • Using APIs
    • Agile methodology
    • Experience with Microsoft Dynamics CRM, AX, GP, NAV or SL, or other cloud, on-premise applications such as Salesforce, SAP, SharePoint, Marketo is highly desired

    Compensation & Work Environment
    • Competitive salary with Healthcare Spending Account
    • Located in walking distance from coffee shops and restaurants
    • Walking distance to the GO station on Lakeshore West line which runs every 30 min
    • Casual, yet professional environment
    • Business hours role, no rotational support component
    • Able and available to travel within Canada and to travel unrestricted into the United States

    Let’s Get to Work!

    To learn more about the client, their culture and the opportunity, we invite you to share your resume with us via this job board

    Have a canned cover letter? Delete it. Tell us why you're perfect for this opportunity and you're virtually guaranteed an interview.


    Our client has exclusively engaged SearchVelocity to conduct this search on their behalf. We help software companies like our client identify and hire the right person, like you, efficiently. We bring 25+ years of broad experience working in software companies and IT professional consulting firms as hiring management of Technical staff.

    Keywords: technical support, service engineer, software support, software support engineer, software support specialist, software support analyst, SSIS
  • Number of vacancies: 1
  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 4
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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